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HelpDesk: User-Contributed Databases
  Submit a Database | Index of Searchable Databases |  HelpDesk Index

Frequently Asked Questions

If your question was not answered, or you need additional help, please post below. Please do not use angle brackets (< >), the program deletes everything between them.

 Your full name
 Your e-mail address
 Re-enter your e-mail address


Can I see the full database?
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No. User-contributed databases cannot be browsed; they can only be searched. Click here to seach for a user-contributed database.


How do I contact the submitter?
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We do not give out submitters' addresses.


Where is the index of databases/submitters?
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Click here for the index of contributors and files by category.
Click here for the index of contributors and files by location


Can I submit my database?
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Yes. Use the form here.


Are there instructions for submitting a database?
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There is a tutorial here.


How can I correct an entry?
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You cannot correct an error on an individual. You can add a note to individual records. Click on "More Info" to view the individual record, then click on the link to add a note.


I wasn't able to complete the submission form, what should I do?
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Your file is transmitted to RootsWeb.com when you finish (submit) the first page of the form. Someone on our staff will review your file and complete the submission form for you or contact you if there is a problem.

If you are not sure you completed the first page, you may contact the HelpDesk to confirm we received the file. You should not resubmit the file unless you are told we did not receive it.