Related Help Pages:
Getting Started: First Day
Return To:
List Administrator Help Pages
HelpDesk: Index of Help Pages
Still Need Help?
If you cannot find an answer,
contact the HelpDesk.
What Your List Expects of You
You may find it helpful to print this page and check off each task as you complete the task it or become familiar with the process.
| You decide how closely your list follows its topic; you also facilitate the tone of the list. During the first week, set preliminary guidelines or rules for the list. Share them with the subscribers as soon as possible, and periodically remind the list of them so that everyone is aware of them. Add these guidelines to your welcome letter using the "Edit Files" option of your List Tools. | |
| Keep in mind that it is easier to start with minimal rules and add new ones as needed than to have a long list of rules that subscribers view as overwhelming or restrictive. You won't be able to please everyone, but if you are fair and consistent, almost everyone will accept that. | |
| Build a community. Your role is that of an administrator and facilitator; you are not expected to be an expert on the list's topic-just interested in it. Encourage others to post and respond. If you are the only one responding and you respond immediately after someone posts, the others may start to see this as your list and not theirs. |
Continue to:
What to Expect on Your List