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What to Do if Spam Reaches Your List
Spam will occasionally reach your list. If that happens, send one copy of the message to abuse@rootsweb.com with the full or expanded headers. Do not send copies of spam that was filtered and sent to you as a confirmation from abuse@rootsweb.com
Some subscribers may question how the spam got through to the list. Assure them:
- RootsWeb constantly adjusts our filters; we block the vast majority of spam from reaching them.
- Tell them you have forwarded a copy of the spam to abuse@rootsweb.com so we are aware it got through the filters. Subscribers should not send copies to the abuse address; the single copy from you will be sufficient.