Related Help Pages:
List Tools; Access and Use
Bounces: Causes, What To Do
Terms and Definitions:
Byte(s), K (ie, 20K)
Both measure sizes. Byte is an abbreviation for binary term, and is the unit most computers use to represent a character such as a letter, number. K is an abbreviation for kilo or kilobytes, and is approximately a thousand bytes.
X-Diagnostic Line
A line within the header area of an e-mail which will help you understand what actions were taken or not taken.
Return To:
List Administrator Help Pages
HelpDesk: Index of Help Pages
Still Need Help?
If you cannot find an answer,
contact the HelpDesk.
Regulate the Maximum Size Allowed for a Message
Lists are set to a maximum size of 20K; however, you may change that to a different size. Before adjusting the size, consider how it will affect your subscribers.
Some service providers and mail programs will convert large messages, such as digest mailings, into an attachment. Almost all will allow messages of 20K (the default setting on List Tools) or less. If you increase the size, you may receive mail from subscribers, asking why they are receiving blank messages (tell them to look for the attachment). Others may find attachments inconvenient.
We recommend the maximum message size be smaller than the maximum digest size, another option in this section, for the following reasons:
- Occasionally, someone receiving digests will respond to the list, quoting the entire digest. If the message size is set smaller than the digest size, it is less likely that the entire digest will be posted to the list.
- Setting a smaller message size will also reduce the chance of someone posting large files, such as an entire family tree, to the list.
Should someone post a message larger than the size you set, it will bounce to you. The X-Diagnostic line will show: message size exceeds xxxx bytes (with xxxx being the size you have set as the maximum).
Continue to:
Regulate the Number of Bounces Allowed