Related Help Pages:
List Tools; Access and Use
Terms and Definitions:
Request Address
The address subscribers write to when subscribing or unsubscribing without the List Administrator's help.
Return To:
List Administrator Help Pages
HelpDesk: Index of Help Pages
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Send "Help" Files to Subscribers
Researchers sometimes use invalid methods when trying to subscribe or unsubscribe from a list. If you choose this option, the mailing list program will send a "help" letter when it interprets the message as a request for information or help. The letter is only sent when the person writes to the "request address" (LISTxyz-L-request@rootsweb.com, for example).
You cannot edit the help letter. If you want to preview the letter before choosing this option, send an e-mail to xxxx-L-request@rootsweb.com (substituting the xxxx with the list name). Type "help" (without the quote marks) in the subject line, and on the first line of the message area.
Continue to:
Notify the Administrator When Someone Subscribes or Unsubscribes from the List