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Related Help Pages:

List Tools; Access and Use

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Using the List Tools:
Search for a Subscriber's Address or
View All Subscribers


Search for a subscriber's address, or view all subscribers, using the "Add, Remove, and Search for Subscribers" option on the List Tools. These functions are often used to find an address as the first step in unsubscribing an address.

To Search for a Subscriber:

  1. Enter the user's e-mail address in the section labeled "Search for someone."
  2. Click on the "Do it" button.
  3. You will instantly see the search results, or a notice that there were no matches. You will be shown which format or mode the address is subscribed to: -L for individual messages or -D (digest) for grouped messages.
  4. If there were no matches, try the "View all subscribers" option (see below) to find the address.

To View All Subscribers:

  1. Click on the "View all subscribers" button.
  2. Scroll through the listing, or use the "find" function of your browser, to locate the address.

If you cannot find the address, try searching for a fragment of the address. Click here for additional suggestions.