MAILING LISTS
SUBSCRIBER QUESTIONS


  1. Does it cost anything to join a list? What's expected of me if I do join?
  2. How do I post to a list?
  3. If I send a message to a mailing list, who will see it?
  4. How long will my note stay on a list?
  5. I forget which list I subscribed to....Help!
  6. I sent a post to the list, but it didn't appear on the list. What went wrong?
  7. Can I subscribe using one address and post from another?
  8. I only get the top of my digest. Where is the rest of it?
  9. My digests come with each message as an individual attachment. What can I do?
  10. Is there an option to turn MIME off or on in the digests?
  11. Does RootsWeb's Mailing Lists Support HTML or RTF?









 

DOES IT COST ANYTHING TO JOIN A LIST?
WHAT'S EXPECTED OF ME IF I DO JOIN?

To join a list, follow the directions for subscribing. Joining a RootsWeb mail list costs nothing. By using RootsWeb, you are agreeing to our Acceptable Use Policy. (http://www.rootsweb.com/rootsweb/aup.html) You may join as many mailing lists as you like and participate freely.

You are asked to read and save the welcome message that you will receive when you subscribe to a mailing list. You are encouraged to ask and answer questions and participate with other subscribers. Each List Administrator will post the rules (if any) for the list in the welcome message that you receive when you join a list. These rules vary from list to list. Generally, you are asked to stay on topic and not post things like flames (insults, name calling, etc.,) virus warnings or hoax warnings. These, and the resulting emails they generate, waste RootsWeb's resources. You should not do anything to adversely affect the operations of RootsWeb who is hosting the mailing list. If you can not agree with or abide by the rules of the list, please just unsubscribe. There are tens of thousands lists at RootsWeb. Some strict. Some chatty. Hopefully you will find one that suits you better. Most of all, enjoy and learn.


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HOW DO I POST TO A LIST?

First make sure you are subscribed. Use Password Central to see what lists you are subscribed to. Then send your post to: LISTNAME-L@rootsweb.com. Substitute the list's name in for LISTNAME. Note: All posts go to the LISTNAME-L@rootsweb.com address even if you are subscribed to the -D digest list.


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IF I SEND A MESSAGE TO A MAILING LIST, WHO WILL SEE IT?

Any mail that you post to the list will be forwarded to everyone who has joined all forms of that list. The -D subscribers will get it in their next Digest, and the -M (or -L) subscribers will see it almost immediately as a mail message from you. Please remember not to send anything to the list that you do not want everyone else to see! Please also make it readable - no HTML code - just Plain Text.


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HOW LONG WILL MY NOTE STAY ON A LIST?

Posts to a list are sent out almost immediately in mail mode or saved in the digest and sent out when the digest size or time limit has been met. A post does not stay on the list. It is only sent out once in mail mode and once in digest. Many lists are archived. Check with your List Administrator to see if a particular list is archived or not. The archives can be searched through http://searches.rootsweb.com/cgi-bin/listsearch.pl and at the threaded achives at http://archiver.rootsweb.com/


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I FORGET WHICH LIST I SUBSCRIBED TO....HELP

You will find the list name in the header lines at the top of the list mail you receive.

You can also get a listing from Password Central, which is located at http://passwordcentral.rootsweb.com/


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I SENT A POST TO THE LIST, BUT IT DIDN'T APPEAR ON THE LIST. WHAT WENT WRONG?

You might have sent it to the wrong list or the wrong address. Remember that the "-request" address for the list is for computer commands and is not the address for posts to the list. Check the header of a piece of list mail to see the correct name and address for the list. It should be in this form: LISTNAME-L@rootsweb.com (All posts should go to the "L" list address even if you are subscribed to the digest format.)

Are you still getting the list mail? If not, you might have been unsubbed. Use Password Central to see what lists you are subscribed to.

If you are still getting the list mail, but your post did not appear on it, then you might have a problem with the subject line of your post or with your e-mail address. Sometimes if you leave the subject line blank, the computer will take it as a misdirected sub or unsub request and reject the post by forwarding it to the list administrator instead of the list. If you begin the subject line with ARCHIVE or even AR the computer thinks you are asking for archives and sends that to the list admin. Try changing the subject line and reposting the Message.

You must post to a closed list using the exact address that you used when you subscribed. Check a piece of list mail and see what address the computer used to send you the list mail and compare it to the address you are now using as your return (reply to) address. They must be EXACTLY the same. Any changes in capitalization, additional characters or words or even an extra space and the computer will not recognize you. If you have more than one address and wish to post from both, contact your list administrator to put the second address on the accept list. Addresses on this list will be able to post to a list, but will not be sent the list mail.


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CAN I SUBSCRIBE USING ONE ADDRESS AND POST FROM ANOTHER?

Contact your List Administrator to be put on the accept list. This will allow you to post from this address to a closed list but you will not receive list mail at it. If you wish to receive list mail and post from two addresses, then just subscribe both addresses to the list.

To reach the list administrator, send a message to the address shown below. Substitute the list name for the xxx.

xxx-admin@rootsweb.com


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I ONLY GET THE TOP OF MY DIGEST. WHERE IS THE REST OF IT?

Check to see if you have your email program setup to receive in plain text and attachments inline. Some ISPs limit the size of an email and will cut it off in the middle or convert it to an attachment. Contact them to find out how to handle these messages and attachments. If the problem continues, you may want to switch to mail mode (individual messages) instead of digest.


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MY DIGESTS COME WITH EACH MESSAGE AS AN INDIVIDUAL ATTACHMENT. WHAT CAN I DO?

Digests are not sent out as attachments. This is something your ISP or email program is doing. The digest should come as an index with the messages directly below it. Check your email program to make sure you have it set to receive attachments inline and in plain text. If this doesn't help, check with your ISP(server). Your only recourse may be to switch to mail mode.


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IS THERE AN OPTION TO TURN MIME OFF OR ON IN THE DIGESTS

No, there is no option to turn it off or on. Digests are sent out in MIME, with the exception of a few that are very large like ROOTS-L or those that are gatewayed with a newsgroup. Most commercial email programs will allow you to read this. You may have to contact support at your ISP if you are required to use its own email program.


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DOES ROOTSWEB'S MAILING LISTS SUPPORT HTML OR RTF?

No, the RootsWeb mailing lists are set up to support only plain text messages. The newer email programs offer enhancements in size and type of font, colored backgrounds, borders (sometimes referred to as stationery) all designed to allow you to be creative with your email messages. However, not all individuals who access the RootsWeb mailing lists can read or support these types of messages.


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