1 Mail Lists:

The tool used to orphan a Mailing List is currently not working.

8 Freepages:

The tool used to request free web space is not currently working.

13 Message Boards:

Attachments to Message Board postings are not accessible or viewable. Until the issue is resolved you can avoid this by accessing the boards through Ancestry.com instead.

14 Mail Lists:

Gateway messages are being received from rootswebgateway@ancestry.com instead of gc-gateway@rootsweb.com. They have HTML formatting instead of Text format. This is currently being investigated. We do not have a time frame as to when this will be resolved.

15 Guest Books:

The Captcha script inserted to prevent spam to the Guest Books is failing to recognize valid input. No time frame as to when it may be resolved.
Est. downtime: Indefinite(s)

Hot Topics

Infected E-mails and Spam
Many worms, trojans, or viruses forge (copy) the "From" e-mail address, making them appear to come from someone you know (such as RootsWeb.com). Or, they may have a file name that would make it look like a legitimate e-mail address. Spam, or an infected e-mail might indicate a message came from RootsWeb.com, or from a mailing list at RootsWeb.com, when it didn't. An infected computer is sending these forged messages to you privately. RootsWeb.com cannot prevent these forgeries, nor the bounces for failed deliveries. To learn more, and for links to online sites that can verify your computer is clean of these viruses, click here.

How To Edit or Remove Family Trees (WorldConnect):
You can only modify or remove a family tree (GEDCOM file) by using the tools at the original upload site. Click here for further instructions.


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