If you receive an error message while using RootsWeb.com, please look for a yellow announcement box on the HelpDesk's main page to see if a known problem exists. If not, use the post form here.

Please provide us with the complete error message. We also need the URL (Web address) of the page and a step-by-step description of what you did in order that the problem can be re-created.

If your question was not answered, or you need additional help, please post below. Please do not use angle brackets (< >), the program deletes everything between them.

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